FAQ's
How long will it take to get my order?
Most orders are shipped between 5-10 days. The wait time may be as much as 10-15 days during August through October as this is a very busy time of year for us with high volume Halloween orders.
How will my order be shipped?
All orders are shipped by USPS Priority Mail. You can typically expect your package to arrive 2-3 days after it is shipped.
What if I need my order in a hurry?
Please contact me, so I can let you know what current turn-around times are. If you need something sooner, there may be an additional rush charge.
What size should I order?
All of our tutus and tutu dresses are made with an elastic band which allow a few inches of growth because little princesses tend to grow rather quickly! Here is how our sizing works….
Tutus
X-Small
0-12 months
Waist: 14-17 inches
Length: 8 inches
Small
1-3 years
Waist: 17-20 inches
Length: 10 inches
Medium
3-5 years
Waist: 20-23 inches
Length: 12 inches
Large
5-8 years
Waist: 23-26 inches
Length: 14 inches
**If your princess is in between sizes or if you prefer a different length, please contact me.
**Princess length tutus and petit-tutus are longer.
Tutu Dresses
To get the best fit for a tutu dress, please take the following measurements:
1. Measure her chest right under her armpits where the dress will sit.
2. Measure from her armpits down to the length you would like (i.e. her knees, ankle, or floor)
How do I care for my tutu?
For tutus, you will want to get them out of the bag and hung up as soon as possible to avoid wrinkling. Run your fingers through the tulle to fluff it when needed. You may also hang your tutu in a bathroom and run a hot shower to help remove wrinkles. You may also use a steamer, but do not get it too close to your tutu.
Although I’ve had some customers wash their tutus, I would recommend that if your princess gets something on her tutu, just to run water over that area and let it air dry.
What about the onesie or t-shirt that I ordered? How do I care for them?
For any embellished onesies or t-shirts, either wash on the gentle cycle or hand wash and lay flat to dry.
Do you do custom orders?
Definitely! You can select the custom tutu or custom tutu dress and select up to three colors. If you have a special request, please feel free to contact me! I love doing special requests!
Is there anything else I should know?
YES! Please supervise small children while they are wearing any of my products. While all of my products have been constructed with care, many of my products contain small pieces that could pose a choking hazard, and I cannot be held liable. If you are interested in a product without rhinestones and other potential choking hazards, just let me know. |
